Help & Support
We're here to help you succeed. Find answers to common questions or get in touch with our support team.
Get Help Now
Live Chat
Get instant help from our support team
Email Support
Send us detailed questions and feedback
Phone Support
Speak directly with our support team
Frequently Asked Questions
Getting Started
How do I create an account on V-Library?
Visit vlibrary.in and click on 'Sign Up'. Fill in your details including name, email, and phone number. Verify your email and phone to activate your account.
Membership
What is the difference between free and premium membership?
Free membership gives you limited access to activities and resources. Premium membership offers unlimited access, priority support, certificates, and additional features. Check our pricing page for detailed comparison.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Your access will continue until the end of the current billing period.
Creator Program
How can I become a creator and start earning?
Apply through our creator program by submitting your expertise details and portfolio. After verification, you can start offering services and earn 60-80% revenue share depending on the activity type.
Certificates
Are the certificates provided by V-Library recognized?
Yes, our certificates are digitally verifiable and recognized by many educational institutions and employers. Premium members receive verified certificates with unique IDs.
Payments
What payment methods are accepted?
We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets. International payments are also supported.
Technical
Can I access V-Library content offline?
Premium members can download content for offline access through our mobile app. This includes e-books, lecture recordings, and course materials.
Is there a mobile app available?
Yes, V-Library mobile app is available for both Android and iOS. Download from Google Play Store or Apple App Store for the best mobile experience.
Additional Resources
User Guide
Complete guide to using V-Library
Creator Handbook
Everything about earning money
Profile Management
Update your profile and settings
Academic Details
Update your educational background
Contact Information
support@vlibrary.in
creator@vlibrary.in
Phone
+91 98765 43210
Mon-Fri, 9 AM - 6 PM IST