Terms of Service
These terms govern your use of V-Library's educational platform and services. We've written them in clear language to help you understand your rights and responsibilities.
Terms Overview
User Rights
Your rights as a V-Library user and community member
Responsibilities
What we expect from our learning community
Important Rules
Key guidelines for safe and effective platform use
Fair Usage
Balanced terms that protect both users and creators
1. Acceptance of Terms
By accessing or using V-Library's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our platform.
Important Legal Notice
These terms constitute a legally binding agreement between you and V-Library. Please read them carefully and contact us if you have any questions before using our services.
Agreement Updates
We may update these terms periodically. Continued use of our services after changes indicates your acceptance of the new terms. We'll notify you of significant changes via email or platform notifications.
2. Description of Services
V-Library is a comprehensive educational platform that connects learners with expert educators across India. Our services are designed to democratize access to quality education and create earning opportunities for knowledge creators.
Learning Services
- Group discussion sessions on various topics
- Online lectures and classes by expert instructors
- Access to virtual and physical library resources
- Interactive learning materials and assessments
- Peer-to-peer learning opportunities
- Progress tracking and achievement certificates
Creator Services
- Content creation and publishing tools
- Revenue sharing and monetization options
- Student management and analytics
- Marketing and promotional support
- Payment processing and financial reporting
- Creator community and networking
Support Services
- 24/7 live chat support for academic queries
- Technical assistance and troubleshooting
- Business consultancy and professional guidance
- Career counseling and development resources
- Print and document services
- KYC verification and profile management
Service Availability
We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice. We strive to provide 99.9% uptime and will notify users of planned maintenance.
3. User Accounts & Registration
Account Creation
To use V-Library services, you must:
- • Be at least 13 years old
- • Provide accurate information
- • Verify your email address
- • Complete KYC for creator services
- • Maintain account security
Account Responsibilities
You are responsible for:
- • All activities under your account
- • Using strong passwords
- • Keeping login information secure
- • Reporting unauthorized access
- • Updating profile information
Age Requirements
Users under 18 should have parental consent. We recommend parental guidance for users between 13-18 when sharing personal information or participating in paid services.
4. User Conduct & Community Guidelines
Prohibited Activities
You agree NOT to:
- • Share inappropriate, offensive, or harmful content
- • Harass, bully, or discriminate against other users
- • Violate intellectual property rights
- • Attempt to hack or disrupt our services
- • Create fake accounts or impersonate others
- • Spam or send unsolicited communications
- • Share false or misleading information
- • Engage in fraudulent activities
- • Violate any applicable laws or regulations
- • Interfere with other users' experience
Community Guidelines
V-Library is a learning community built on respect, collaboration, and mutual growth. We expect all users to:
Positive Behavior
- • Treat others with respect and courtesy
- • Contribute constructively to discussions
- • Respect diverse opinions and backgrounds
- • Help maintain a positive learning environment
- • Support fellow learners and creators
Reporting & Safety
- • Report inappropriate behavior promptly
- • Use our safety features and tools
- • Protect your personal information
- • Follow platform safety guidelines
- • Contact support for assistance
5. Content & Intellectual Property
Your Content Rights
When you post content on V-Library:
- • You retain ownership of your original content
- • You grant us license to display and distribute it
- • You confirm you have rights to share the content
- • You take responsibility for accuracy and legality
Our Content Protection
V-Library's platform and content are protected:
- • Platform features and design are proprietary
- • Original educational content is copyrighted
- • Trademarks and logos are protected
- • Unauthorized use is prohibited
Content Guidelines
All content must be educational, respectful, and comply with our community guidelines. We reserve the right to remove content that violates these terms or applicable laws.
6. Creator Program Terms
Creator Responsibilities
Content Quality
- • Provide high-quality, accurate educational content
- • Maintain professional conduct in all interactions
- • Respond promptly to student queries and feedback
- • Keep content updated and relevant
Compliance
- • Comply with content guidelines and quality standards
- • Provide accurate credentials and qualifications
- • Follow revenue sharing and payment terms
- • Maintain professional ethics and standards
Revenue Sharing & Payments
Creator earnings are subject to our revenue sharing model (60-80% to creators depending on the service type):
- • Group Discussion Moderators: 70% revenue share
- • Course Instructors: 75% revenue share
- • Business Consultants: 80% revenue share
- • Content Publishers: 75% royalty share
Payments are processed monthly, subject to minimum thresholds, tax compliance, and successful completion of KYC verification. Detailed payment terms are available in your creator dashboard.
7. Payment Terms & Billing
Subscription Services
- • Secure payment processing through trusted partners
- • Subscriptions auto-renew unless cancelled
- • Price changes communicated 30 days in advance
- • Multiple payment methods accepted
- • Billing cycles clearly displayed
Refund Policy
- • 7-day refund window for unused services
- • Pro-rated refunds for annual subscriptions
- • No refunds for completed courses or consultations
- • Refund requests reviewed within 5 business days
- • Refunds processed to original payment method
Payment Security
All payments are processed through secure, PCI-compliant payment gateways. We do not store your complete payment information on our servers.
8. Privacy & Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
Data Protection Commitment
We are committed to protecting your personal information and complying with applicable data protection laws. Please review our detailed Privacy Policy to understand how we handle your data.
- • We never sell your personal data
- • You control your privacy settings
- • Data is encrypted and securely stored
- • You can request data deletion at any time
9. Disclaimers & Limitations
Service Availability
While we strive for 99.9% uptime, V-Library services are provided "as is" without warranties. We do not guarantee uninterrupted access or error-free operation, though we work continuously to maintain high service quality.
Educational Content
V-Library provides educational content for informational purposes. We do not guarantee specific learning outcomes or career advancement. Users are responsible for their own learning progress and decisions.
Limitation of Liability
V-Library's liability is limited to the amount paid for our services. We are not liable for indirect, incidental, or consequential damages arising from platform use.
10. Account Termination
User-Initiated Termination
- • You may terminate your account at any time
- • Use account settings or contact support
- • Download your data before deletion
- • Subscriptions continue until billing period ends
Platform-Initiated Termination
We may terminate accounts for:
- • Violation of these terms
- • Fraudulent or illegal activity
- • Prolonged inactivity (12+ months)
- • Non-payment of fees
Effect of Termination
Upon termination, your access to paid services ends immediately. We may retain certain information as required by law or for legitimate business purposes, as outlined in our Privacy Policy.
11. Governing Law & Dispute Resolution
These terms are governed by Indian law. Any disputes will be resolved through arbitration in India, subject to applicable consumer protection laws.
Dispute Resolution Process
- 1. Contact our support team for informal resolution
- 2. Formal complaint through our dispute resolution process
- 3. Mediation through agreed-upon mediator
- 4. Binding arbitration as final resort
12. Contact Information
For questions about these terms, legal matters, or dispute resolution, contact our legal team:
Legal Team
Email: legal@vlibrary.in
Phone: +91 98765 43210
Address: V-Library Legal Team, India
Business Hours
Monday-Friday: 9 AM - 6 PM IST
Response time: Within 48 hours
Urgent matters: Use live chat support
Questions About Our Terms?
Our legal team is available to clarify any questions about these terms of service and help you understand your rights and responsibilities.